Personalized Balloons .com
SECURE ONLINE ORDERING
Call us  Mon-Fri (310) 532-5353
 

FAQ
Questions
1. WHAT IS YOUR PRODUCTION TIME?
2. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
3. ARE YOUR BALLOONS HELIUM QUALITY?
4. HOW LONG DO THE LATEX BALLOONS LAST?
5. HOW CAN I SEND MY OWN LOGO FILE TO YOU?
6. IS YOUR WEBSITE SECURED FOR ONLINE PAYMENT PROCESSING?
7. DO YOU KEEP CREDIT CARD INFORMATION ON YOUR WEBSERVER?
8. WHERE DO YOU SHIP FROM
 
Answers
1. WHAT IS YOUR PRODUCTION TIME?
1. Production Time for 1-color custom printed balloons is 5 business days. Production Time for 2, 3 & 4-color custom printed balloons is 7 to 10 business days. (Business days are Monday through Friday excluding holidays)


2. We accept Visa, Master Card, Discover & American Express. We also accept business checks and money orders; however the order cannot be produced or shipped until check lears our bank account.


3. Yes our balloons are made from high quality latex and are helium quality


4. Estimated indoors float time for 10inch balloons is 12-18 hrs & 12inch balloons is 20-24 hrs


5. You can either upload your file online or e-mail to info@personalizedballoons.com.


6. Yes, our website utilizes authorize.net's secure payment processing and is completely secured


7. NO. When customers want to pay for the order, our website logs onto authorize.net payment gateway's secure server to input credit card details. Our server do not take or save any credit card data.


8. We ship all our products from Los Angeles California.
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