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Terms of Sale

Please read our "Terms of Sale" before placing your order. By placing your order, you agree to be bound by all Terms of Sale listed on this page.


PRODUCTION
Normal production time for all orders is 5 business days.  Business days are Monday through Friday excluding weekend and Holidays. 
Example: If you place order on Saturday, Sunday or Monday, your order will ship following Friday. We do accommodate rush orders however, all rush orders must be confirmed with customer service before they can be processed as rush.

CANCELATIONS

Orders can be canceled within 01 business day (24 hours) after order placement. All cancelation requests must be communicated in written via email to our Customer Service Department.

If the customer order has already been put into production, the order can’t be canceled and will be shipped to the customer.


RETURNS & REFUNDS
Custom Printed Balloon orders cannot be returned or refunded

ART ACCEPTENCE
We accept AI, EPS, PDF Vectror art black & white files. All fonts must be converted to outlines or curves before submitting your file. If customer submits a file without converting fonts to outlines, we cannot be held responsible. 
Please call us for more information before placing your order if you need help with your graphic files. 

DEFECTIVE PRODUCT
Products with following conditions are considered defective products:
There is a typographical error caused by our art department
Print is smeared
Print is cut off
Customer received wrong balloon color or the imprint ink colors is incorrect.
Only these conditions can qualify the product as defective. 

SHIPPING
Delivery guarantee is shipping carrier's resposibility. We do not guarantee delivery date or on time delivery.

PRINTING & PACKAGING
All prices for custom printed balloons include balloon and silk-screen imprint.

PACKAGING
Balloons are packaged in poly bags and shipped uninflated.

Many people enjoy having balloons as part of their celebrations. What many people do not realise though is that you can get custom printed balloons. This means that you can buy a balloon which has any message you wish to be put on there. This service enables you to put a personal message on the balloons.

You can use customized balloons for so many different occasions. They can be used as party balloons with the names of the people celebrating on there as well as details of the event and possibly the date. You could use anniversary balloons, Baptism balloons, wedding balloons, birthday balloons, baby shower balloons or many other occasions too. Some people even decide to use balloon invites as an innovative way to send out invitations. Invitations on balloon could be a great treat and a very different thing to do. You could even use printable balloons to make photo balloons or flad balloons.

Many corporations also choose to use balloon printing to advertise their business. Imprinted balloons can bring attention to a stall at a trade show, for example or even outside a shop. It is possible to buy bulk balloons or even wholesale balloons for a company that wants to do this but save money. Promotional balloons and advertising balloons can be used over a long period and so buying a lot can be well worthwhile especially if they are to be given away. By choosing balloons with logo, you will be able to advertise your business easily.

We can provide Mylar balloons, latex balloons or foil balloons depending on your needs. Most people choose the more standard printed latex balloons, but with different options you can do something different to custom latex balloons and really stand out from the crowd. Just imagine your business message being handed out on personalized latex balloons and how much those message balloons with have an impact on your business.